Refund & Exchange Policy
Refund & Exchange Policy
At TenSports, we take pride in delivering high-quality football jerseys to our customers. Please read our policy carefully regarding refunds and exchanges.
1. Refunds
• We do not provide refunds for any orders. All sales are final.
2. Exchanges
• Exchanges are only provided for damaged products, such as:
• Stitching defects
• Ripped or torn jerseys
• Manufacturing defects affecting quality or usability
• To request an exchange, please contact us within 48 hours of delivery with a clear photo of the damage.
3. Exchange Process
• Once the damage is verified, we will guide you on returning the item.
• A replacement jersey will be sent to you at no additional cost.
• Exchanges are subject to availability of the same size and design.
4. Non-Eligible Items
• Exchanges are not available for:
• Wrong size purchased by the customer
• Change of mind
• Minor imperfections that do not affect usability